Master of Quality Management (With SIRIM Certification)
- R3-DL/0414/7/0108 (MQA/FA4355) 05/29
- 6 Semesters / 2 Years 0 Months
- EPF Withdrawal Available
Overview
The objectives of this programme are:
- To equip learners with basic and advanced knowledge in quality management and quality improvement.
- To provide learners with the necessary skills for them to define, measure, analyze, improve and control the quality management and quality improvement plans in their respective organizations.
- To enhance learners generic and transferable skills applicable for industries and realizing the nations mission in creating specialised and technology driven workforces.
- To produce Certified Quality Managers, Certified Quality Professionals and Certified Quality Auditors.
SIRIM Certification:
The following certificates will be issued upon successful completion of the programme as per SIRIM requirements:
- Total Quality Fast Track Assessor
- ISO 9001 Lead Auditor
- Certified Quality Manager
- Certified Quality Professional
Four certificates will be awarded by SIRIM (SIRIM STS which runs the SIRIM Personal Certificate Program (SPCP) is a subsidiary of SIRIM Bhd. certified to ISO 9001 by SAI Global based in Australia since 2012).
| Core Courses | |
| Subject Name | Credit Hours |
| Total Quality Management | 3 |
| Quality Standard and Systems | 3 |
| Quality Improvement Tools and Methods | 3 |
| Enterprise Risk Management | 3 |
| Customer Service Management | 3 |
| Lean Management | 4 |
| Science and Technical Research Methodology | 3 |
| Statistical Quality Control | 3 |
| Six Sigma | 3 |
| Performance Management | 3 |
| Supplier Quality Management | 3 |
| Master’s Project | 6 |
| Total | 40 |
Malaysian Learner Fees
| Year 1 | RM3,780 (Sem 1) | RM3,780 (Sem 2) | RM3,780 (Sem 3) |
| Year 2 | RM3,780 (Sem 4) | RM4,410 (Sem 5) | RM5,670 (Sem 6) |
| TOTAL | RM25,200 | ||
|---|---|---|---|
Discount for the Physically Challenged Learners (OKU) and Senior Citizens
* Fees applicable to Malaysians and Permanent Residents only.
* The University reserves the right to revise the fees without prior notice.
The University offers 50%Â discount for:
1. Senior citizens aged 60 and above on registration date; and
2. Physically challenged learners – a valid Orang Kelainan Upaya (OKU) is required.
The discounts are not valid for second time registration and repeating of subjects.
Learners who receive this discount are not entitled to other discounts and promotions.
Note
Processing fee:Â RM50
Re-registration fee of RM220 per semester is chargeable for extension of the Research Thesis/DissertationÂ
| Financial options: | Payment Mode: |
| EPF (Account 2); or | JomPAY |
| Education or Personal Loan from commercial banks; or | Internet Banking |
| HRDF (subject to employer’s eligibility); or | Debit/Credit Card. |
International Learner Fees
| Year 1 | RM4,536 (Sem 1) | RM4,536 (Sem 2) | RM4,536 (Sem 3) |
| Year 2 | RM4,536 (Sem 4) | RM5,292 (Sem 5) | RM6,804 (Sem 6) |
| TOTAL | RM30,240 | ||
|---|---|---|---|
Notes:
1 – Fees applicable to International applicants
2 – The fee above excludes registration fee, processing fee and resource fee. Fee imposed first semester only-non refundable . (Diploma RM2,700; Bachelor RM3,200, Master RM3,700, PhD/Doctorate RM4,200).
3 – Financial method: Telegraphic Transfer , PayPal (Invoice will be prepared in MYR and will be added 6% to cover PayPal transaction fees.)
4 – The fees are for subject fees only and are not applicable for research, registration, repeating of subjects and other fees.
5 – 60% payment of the semester fees must be made before the semester starts, 40% payment before the examination week.
* The University reserves the right to revise the fees without prior notice.
**LATEST UPDATE: 30 August 2022
Program Educational Objectives (PEO)
PEO 1 – Knowledgeable and competent in quality management discipline in-line with the industry requirement.
PEO 2 – Effective in communication and demonstrate good leadership quality in an organisation.
PEO 3 – Capable to quality management problems innovatively, creatively and ethically through sustainable approach.
PEO 4 – Able to demonstrate entrepreneurship skills and recognise the need of life-long learning for successful career development.
Programme Learning Outcomes (PLO)
PLO 1: Evaluate theories and concepts in quality management (Knowledge and Understanding)
PLO 2: Apply critical thinking skills for decision making (Cognitive skill)
PLO 3: Demonstrate the skills and principles of lifelong learning in their academic and career development (Practical skill)
PLO 4: Demonstrate appropriate social skills in quality management and quality improvement (Interpersonal skill)
PLO 5: Communicate creative and innovative ideas effectively (Communication)
PLO 6: Appreciate digital technology to enhance quality management skills (Digital skill)
PLO 7: Appreciate data for the development of quality management and improvement strategies (Numeracy skill)
PLO 8: Perform leadership in managing quality management and quality improvement activities (Leadership)
PLO 9: Develop sustainable quality management skills (Personal skill)
PLO 10: Develop innovative entrepreneurial skills (Entrepreneurial)
PLO 11: Arrange quality management activities in accordance to ethical and legal practices (Ethical and Professionalism)
FAQs
- Can I get brief information on the Master of Quality Management?
Master of Quality Management (MQM) of OUM is designed to equip learners with basic and advanced knowledge in quality management and quality improvement. It provides learners with the necessary skills for them to define, measure, analyse, improve and control the quality management and quality improvement plans in their respective organizations. The broad-based quality programme enhances learners generic and transferable skills applicable for industries and realizing the nations mission in creating specialised and technology driven workforces. The MQM graduates will be recognised as ISO 9001 Lead Auditor, Total Quality Fast Track Model (TQFTM) Assessor, Certified Quality Managers and Certified Quality Professionals. - Is the programme recognized by MQA and JPA?
Yes, the programme is recognized by MQA and JPA.
The programme has received full accreditation from MQA since February 2016.
Reference Number: MQA/FA4355
Certificate Number: 14663
Refer to the link :https://www2.mqa.gov.my/mqr/ - What are the advantages of the programme?
The advantages of the programme: - Broad-based quality management programme (candidates from any degree are applicable to join this programme without any bridging course)
- Industry driven curriculum-developed by the experts in both academic and industry to meet the market demand.
- Career advancement (locally and abroad)
- Learners will obtain 4 extra SIRIM Certifications (the following certificates will be issued upon successful completion of the programme as per SIRIM requirements)
- Total Quality Fast Track Model Assessor
- ISO 9001 Lead Auditor
- Certified Quality Manager
- Certified Quality Professional
- Do I need to pay fees for the extra 4 certifications by SIRIM?
No need. MQM students just need to pay for MQM fees to OUM. - How many days of training for each of certifications?
The certifications involve a total of 6 days of training with SIRIM Training Sdn Bhd. Upon completion of the second semester of the study, MQM learners will be invited to join the following:- ISO 9001: 2015 Lead Auditor (4 days)
- Total Quality Fast Track Model –TQFTM (2 days)
**Note that there will be an assessment at the end of each SIRIM training.Upon graduation, the following 2 certifications by SIRIM will be awarded to the MQM graduates (without training days):- Certified Quality Manager
- Certified Quality Professional
- What are the entry requirements for MQM?
Normal Entry- Bachelor degree in any field with a minimum CGPA of 2.50 or equivalent as accepted by Senate;
OR - Bachelor degree in any field with CGPA less than 2.50, can be accepted with a minimum of 5 years working
experience.
OR
APEL entry - Malaysian; AND
- The candidate should be more than 30 years of age in the year of application; AND
- Relevant work experience / prior experiential learning; AND
- Pass the APEL Assessment (Aptitude Test, Portfolio & Interview) conducted by OUM; AND
- Possess the following qualification:
- STPM / Recognised Diploma; Or
- Matriculation / Foundation (credit score 50-52 credits; CGPA grade 2.00 and above; minimum study period of one year); Or
- A-Level (minimum of 3 courses; minimum grade E; duration of study at least 18 months); Or
- International Baccalaureate Diploma (minimum of 6 courses and 3 required elements; minimum grade of 24 points and above; duration of study at least 2 years).
- Bachelor degree in any field with a minimum CGPA of 2.50 or equivalent as accepted by Senate;
- What is the mode of teaching for the programme?
- MQM is a taught course program (Part-time for 2 years) where you are encouraged to attend the e-tutorial sessions conducted using video conferencing via Google Meet (10 sessions@10 hours per course) by E-Facilitator.
- You will also be supported with the forum discussion under the learning platform (MyInspire) assisted by the e- facilitator. Assignment and modules will be uploaded in your MyInspire course.
- You are recommended to register for 2 courses per semester.
- You are required to submit assignments through online and sit for the take home final examination through online submission. Several courses will have fully coursework (Eg: Research Methodology)
- What is the fees of the programme?
The fee details are as per given in the Fees page in the programme website. https://www.oum.edu.my/master-of-quality-management-2/ - What is the structure and courses under the programme?
Refer to the link of the programme: https://www.oum.edu.my/master-of-quality-management-2/ - What is the career pathway of the programme?
Enhancing career as a Quality Manager, Quality Professional in QA department in any organization. - What is the learning pathway of the programme?
After completion of the programme, learner can continue to pursue education in the following OUM programmes:- Doctor of Philosophy (Science)
- Doctor of Philosophy (Business Administration)
- Doctor of Business Administration
Do you have more questions?
Common career fields and examples of career opportunities for graduates of a Master of Quality Management program:
| Career Field | Career Opportunities |
|---|---|
| Quality Assurance | 1. Quality Assurance Manager: Oversee and improve quality control processes in a variety of industries, ensuring products meet quality standards. 2. Quality Analyst: Analyze and report on the quality of products and processes to identify areas for improvement. |
| Supply Chain Management | 1. Supply Chain Manager: Manage and optimize supply chain operations to enhance efficiency and reduce costs. 2. Procurement Specialist: Oversee procurement processes to ensure the quality of materials and goods purchased. |
| Process Improvement | 1. Process Improvement Consultant: Work with organizations to identify and implement process improvements to enhance efficiency and reduce waste. 2. Lean Six Sigma Black Belt: Use Lean and Six Sigma methodologies to lead projects aimed at process optimization. |
| Regulatory Affairs | 1. Regulatory Affairs Specialist: Ensure compliance with industry regulations and standards, and facilitate product approvals and certifications. 2. Compliance Manager: Oversee regulatory compliance processes within an organization. |
| Healthcare Quality | 1. Healthcare Quality Manager: Focus on improving the quality of healthcare services, patient safety, and regulatory compliance in healthcare facilities. 2. Patient Safety Officer: Implement strategies to reduce medical errors and improve patient care quality. |
| Manufacturing Quality | 1. Manufacturing Quality Engineer: Monitor and enhance product quality in manufacturing settings. 2. Quality Control Supervisor: Supervise quality control teams and processes in manufacturing facilities. |
| Environmental Management | 1. Environmental Compliance Manager: Ensure organizations adhere to environmental regulations and sustainable practices. 2. Sustainability Analyst: Analyze and implement eco-friendly initiatives within an organization. |
| Aerospace Quality | 1. Aerospace Quality Assurance Engineer: Ensure that aerospace products meet strict quality and safety standards. 2. Quality Control Inspector: Inspect aerospace components and systems to ensure they meet specifications. |
| Food Safety | 1. Food Safety Manager: Oversee food safety and quality control processes in the food industry. 2. Food Safety Auditor: Conduct food safety audits and assessments for compliance. |
| Project Management | 1. Quality Project Manager: Manage projects related to quality improvement, ensuring they meet quality goals and deadlines. 2. Project Coordinator: Assist in planning and executing projects with a focus on quality management. |
Keep in mind that the specific career opportunities available to graduates of a Master of Quality Management program may vary depending on individual skills, experience, and the industries or organizations they are interested in working for.
The struggle to balance study and work gave me better insight into productivity and efficiency. I was able to apply the lessons learned to my occupation. My study at OUM was my progress in development. The encouragement and guidance from OUM gave me the platform and confidence to succeed in my studies. Today, my degree has given me generous employment recognition, added edge in promotion, and salary advances.
The struggle to balance study and work gave me better insight into productivity and efficiency. I was able to apply the lessons learned to my occupation. My study at OUM was my progress in development. The encouragement and guidance from OUM gave me the platform and confidence to succeed in my studies. Today, my degree has given me generous employment recognition, added edge in promotion, and salary advances.
Look for other programmes that you might be interested:
Undergraduate
- Bachelor of Information Technology with Honours
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- Bachelor of Occupational Safety & Health Management with Honours
- Bachelor of Science Project and Facility Management with Honours
- Bachelor of Medical and Health Sciences with Honours
- Bachelor of Nursing Science with Honours
- Bachelor of Digital Media and Design with Honours
- Diploma in Information Technology
Postgraduate
- Doctor of Philosophy (Information Technology)
- Doctor of Philosophy (Science)
- Doctor of Nursing
- Master of Information Technology
- Master in Data Science
- Master of Nursing
- Master of Project Management
- Master of Quality Management
- Master of Facility Management
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